At TeacherDadaPlus, we strive to provide our students with the best online learning experience. We understand that there may be situations where you may need to request a refund for a course purchased on our platform. Please review our refund policy outlined below:
1. Eligibility for Refunds:
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- Refunds are only applicable for courses purchased directly through the teacherdadaplus.com website.
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- To be eligible for a refund, you must submit a refund request within 2 days from the date of purchase.
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2. Circumstances for Refunds:
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- Unsatisfactory Course Content: If you find the course content to be significantly different from what was advertised, you may request a refund.
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- Technical Issues: In the event of technical issues that prevent you from accessing the course content, you may be eligible for a refund.
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- Instructor Unavailability: If the instructor fails to deliver the promised content or live sessions without reasonable explanation or notification, you may request a refund.
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3. Non-Refundable Situations:
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- Completion of Course: Refunds will not be issued if you have completed a substantial portion of the course content or if you have already attended live sessions.
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- Change of Mind: Refunds will not be granted for simply changing your mind or due to a lack of interest in the course content.
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- If the course instructor or institute refuses to issue the refund.
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4. How to Request a Refund:
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- To request a refund, please contact our support team at support@teacherdadaplus.com with your order details and the reason for requesting a refund.
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- Refund requests will be reviewed by our team within 7 business days, and you will be notified of the decision via email.
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5. Refund Process:
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- If your refund request is approved, the refund will be processed to the original payment method used for the purchase.
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- Refunds may take 7 business days to reflect in your account, depending on your financial institution.
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6. Course Removal:
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- Upon approval of a refund, access to the course content will be revoked, and you will no longer be able to view or participate in the course.
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7. Dispute Resolution:
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- If you disagree with the outcome of your refund request, you may escalate the issue to our dispute resolution team for further review.
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8. Changes to Refund Policy:
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- TeacherDadaPlus reserves the right to modify or update the refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
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By purchasing a course on TeacherDadaPlus, you agree to abide by the terms outlined in this refund policy. If you have any questions or concerns regarding our refund policy, please contact us at support@teacherdadaplus.com
Last Updated: 07 March 2024
Thank you for choosing TeacherDadaPlus for your online learning needs. We are committed to providing you with high-quality courses and excellent customer service.
